Home Instagram Takeovers Meet Woodsboro Bank

Woodsboro Bank provides a full range of financial services including personal and business banking, commercial loans, mortgages, and much more. We are dedicated to meeting the financial needs of our community with a focus on providing an exceptional client experience and community-driven initiatives.

A conversation with Samantha Cutrona, Marketing  Director

What are the values your business is built on?

Our business is built on the core values of teamwork, commitment to community, dedication, and prudence. We believe that by fostering genuine relationships and upholding ethical standards, we can create a positive impact in the lives of our customers and the broader community.

 

How do those values shape your company’s culture and your approach to customer service?

At Woodsboro Bank, our values drive our company culture. Teamwork fosters collaboration for innovative solutions. Commitment to community goes beyond transactions, supporting local initiatives. Dedication to high-level service builds lasting customer relationships. Prudence guides financial decisions for long-term stability. These values shape a culture focused on exceeding customer expectations and strengthening the community.

 

How does your business remain connected and responsive to the needs of the Frederick County community?

We remain connected and responsive by actively participating in local events and maintaining open lines of communication with community members. We host educational resource events, sponsor local organizations, and have a dedicated team to ensure we understand and address the unique needs of Frederick County. Additionally, we engage with local schools, businesses, and non-profits to foster a collaborative and supportive community environment.

 

What is a cause your business prioritizes and why?

One cause we prioritize is education. We believe that investing in education is crucial for the long-term prosperity of our community. We collaborate with institutions like Hood College and FCPS on various projects. We proudly award our Woodsboro Bank Community Champion Scholarship to local high school seniors each spring. In October, we are hosting a cybersecurity session to educate clients and community members about online safety, reflecting our commitment to equipping our community with essential knowledge and skills.

 

In what ways does your business support other local businesses?

We support local businesses by offering specialized financial products and services tailored to their needs. We provide business loans, financial planning, and consulting services to help local entrepreneurs thrive. Our website has a library of free downloadable articles and resources for small businesses. Additionally, we sponsor local business events and networks, creating opportunities for growth and collaboration. Our aim is to serve as a trusted partner in their success.

What are some of the misconceptions people might have about your industry, and how would you address them?

One common misconception is that banking is impersonal and solely profit-driven. We counter this by emphasizing our community-focused approach and personalized customer service. Another misconception is that local banks cannot offer the same level of service as larger national banks. We address this by showcasing our wide range of services and our ability to provide customized solutions that big banks often overlook. We invite customers to experience the difference firsthand by visiting our branches and speaking with our knowledgeable staff.

Is there anything else exciting about your business that you want the Chamber membership to know about? (Including upcoming events)

We are looking forward to the upcoming revamp of our mobile banking app, designed to provide seamless and convenient access to your accounts anytime, anywhere. Additionally, we are expanding our financial literacy programs, offering workshops and resources to help community members make informed financial decisions. We are also proud to grow our award-winning bank wide service projects benefiting Frederick County. We look forward to continuing our journey with the community and are excited about the future ahead


Frederick Chamber Insights is a news outlet of the Frederick County Chamber of Commerce. For more information about membership, programs and initiatives, please visit our website.

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